analytics
Bouygues Telecom gains micro detail and macro intelligence with Skylight
André Ethier, Telecom Engineering at Bouygues Telecom, describes how his network engineering team has benefited from Accedian’s Skylight performance management solution since its deployment across their nationwide network. As a DevOps customer for Skylight performance analytics, Bouygues Telecom was instrumental…
Telecoms – understanding customer needs
While technology is a large part of our approach to transformation in the telecoms sector, it’s more about understanding what the customers of our telecoms clients want. We use customer journey mapping and insight and analytics to understand where we…
