Liberty Latin America transforms the telecoms customer experience
Liberty Latin America wanted to launch a digital transformation project in order to address technical limitations that inhibited its growth ambitions. In a collaborative effort with Capgemini, Liberty Latin American implemented the Salesforce Communications Cloud and TM Forum-based MuleSoft APIs,…
Liberty Latin America wanted to launch a digital transformation project in order to address technical limitations that inhibited its growth ambitions. In a collaborative effort with Capgemini, Liberty Latin American implemented the Salesforce Communications Cloud and TM Forum-based MuleSoft APIs, which delivered a revamped user experience and enabled organic and inorganic growth.
